News Web host 123-reg deletes sites in clean-up error

[Notebook]

http://www.bbc.co.uk/news/technology-36072240

Web hosting firm 123-reg has accidentally deleted an unspecified number of its customers' websites.

The company, which hosts 1.7m sites in the UK, said an error made during maintenance "effectively deleted" what was on some of its servers.

"We can conclude that the issues faced have resulted in some data loss for some customers," the firm admitted.

Must have happened befor?

N.

 

[Lucy]

Backups, backups, backups.

The only backup you'll ever regret is the one you didn't take.

 

[Urwumpe]

Backups, backups, backups.

The only backup you'll ever regret is the one you didn't take.

And the one that was promised to you and never kept.

 

[Lucy]

And the one that was promised to you and never kept.

Well yeah, but I mean from my perspective as a sysadmin, most of these stories boil down to "we screwed something up and we don't have a backup to mitigate the impact with".

 

[Urwumpe]

Well yeah, but I mean from my perspective as a sysadmin, most of these stories boil down to "we screwed something up and we don't have a backup to mitigate the impact with".

Yeah, sort of that. I remember that we had a two week outtime on an enterprise critical software, because the daily database backup was never done and the full server backup was done at the beginning of the week, but lost... when it was found again, the sysadmins installed the backup of the wrong week and needed another three days to locate the tape of the latest backup.

Afterwards you heard some heads rolling.

 

[n122vu]

If this is the same incident I heard of recently, I believe the sysadmin executed a command that was recursive and included the backups. Or is this a separate incident?

 

[kamaz]

If this is the same incident I heard of recently, I believe the sysadmin executed a command that was recursive and included the backups.

This is why you don't keep the backup volume mounted between backups.

Mount, copy, unmount.

 

[n122vu]

Not sure if it is the same incident, but here's the story I read:

Sysadmin SNAFU flushes whole company down the drain

 

[Ravenous]

From what I read about the 123-Reg incident, apparently a lot of these customers were on a cheap deal where they were responsible for their own backups... so if they've lost anything it's their own problem really...

About the incident last week where somebody ran an "rm -rf /", I later read on Stack Exchange that it was a hoax. Apparently, just someone making a joke, or possibly trying to get publicity!