General Question first upload not getting through ?_?

[cottontail]

After trying to upload my first addon for orbiter2010 I got an error message: connection was reset. So I refreshed the page a few times and still got the error. Is that just a side-effect of pending administrator approval or did the upload really not get through?
:idk:

(sorry in advance if I inadvertantly spammed it)

 

[IronRain]

When have you tried to upload it? It can take a couple of hours but also a couple of days. Have you contacted Vash about the problem?

 

[Lucy]

I can see lots of attempts at uploading a file from your IP address, almost all of which got a 408 response back. Your addon hasn't made it to the database, however.

I'll be able to investigate more deeply into the problem in a short while.

 

[cottontail]

Thanks for the responses.

I tried uploading it yesterday but haven't contacted Vash about it. Should I just try again later, or could it be something on my end?

 

[ADSWNJ]

Were you trying with Internet Explorer? If so, try Firefox. (I had issues uploading to OH with IE, and they went away immediately with FF).

 

[Lucy]

What issues did you have in IE? It really should work in all browsers, but testing in a different browser is a sensible first step.

I've come home to a router having a kernel panic so it will be a while before I can debug this from the server end.

 

[N_Molson]

What issues did you have in IE?

:firefox:

 

[cottontail]

Ironically it was firefox.

Not sure if it has something to do with addons or not, but I set them to allow orbithangar for the upload. I'll either try an alternate browser or see if I can upload somewhere else and use a link for now.

Thanks again.

 

[cottontail]

Tried to upload it somewhere else, but having issues there too, so it's definitely on my end. Thanks for the help though.

 

[Lucy]

In that case, I'd check your outgoing firewall isn't blocking you - it could be at your operating system level, or it could be a router further up the chain. You can probably eliminate the router by trying the upload from another computer in your house, if there is one.